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‘FAQ’
Frequently Asked Questions
Can you tell me more about Old Time Gallery Prints? Can I get a catalog? Can you tell me what my print is worth? Can you tell me what my book is worth? Do you offer gift certificates? Do you sell originals? Do you sell reprints? How can I see an image if there is no image online? How do I order online? What are my options for ordering other than ordering online? What are your delivery times? Whom do I contact if I have a general question or an order query? What about shipping and handling fees? What is your return policy? What are international shipping fees? How can I pay you in US funds? Our Guarantee
Can you tell me more about Old Time Gallery Prints?
Thanks for stopping by. Our aim is to bring you "affordable views of the past". We make every effort to offer you the best quality 100 – 200 year old published images, pictures – drawings – paintings – photographs and their stories rescued through the marvel of today’s modern cutting edge digital technology. These are saved to secure digital files then, painstakingly, bit by bit reprinted on Fine Art Paper creating fascinating Old Time Gallery Prints. We offer many, subjects ranging from long ago Niagara sights and happenings, scenes, and themes of interest to the residents and visitors in those times long past. When available from our artist’s readymade stock of Special Select Handcrafted Colour Enhanced Old Times Prints on Artist Quality Canvas of City and Country Scenes, Ship, Train, Animal and other local and worldwide subjects. Creating one-of-its-kind fascinating pleasing-to-the-eye Wall-Art
We strive to offer our customers convenient and helpful services and information. We have first-rate mail order services, assuring that your purchase will arrive to you in excellent condition.
Can I get a catalog?
We’re working on that very project – as our gallery changes daily with new additions, our most current catalogs are published on the Internet at
http://www.aroundnaboutniagara.com
and in PDF format which is included free with all ‘Old Time Gallery Prints and ‘Old Times Bookshop purchases. We don't have a printed catalog to send you. However, we do have a PDF catalog with most of our items listed that is available by request @
http://www.aroundnaboutniagara.com/contactus.html
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Can you tell me what my print is worth?
Information about art (and the artist) is best obtained by allowing an art appraiser to hold the piece in question, so that a detailed analysis can be made. While some information will be found in art history books or other books that may be obtained in your local library or major book store.
If you want to know the value of the artwork you own. We suggest you contact an expert for an appraisal. We do not evaluate pieces you might own.
We suggest that you seek the assistance of an art appraiser and have them look at the piece first hand. If you do not find an appraiser listed in your local Yellow Pages, we suggest you call local frame shops and art galleries for a suggestion.
Another possibility would be your homeowner’s insurance agent. These folks frequently have to place a value on art and may know someone in your area who is an expert appraiser. With a little research, you should be able to find out about your print and/or artist.
Can you tell me what my book is worth?
Book prices are based mostly on the condition and rarity of a book. Also demand changes over the years for particular volumes.
It is our suggestion that you seek the assistance of a rare book appraiser and have them look at the piece in hand. If you do not find any appraisal firms in your local Yellow Pages, we suggest you call book shops and antique galleries for a suggestion.
As another resource, you could contact your homeowner’s insurance agent. These folks frequently have to place a value on collectables and may know someone in your area who is an expert on your item. We do not offer evaluation services on collectable items.
Do you offer gift certificates?
No, not at this time, but we are considering it.
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PRODUCT INFORMATION
Do you sell originals?
No, not at this time, but we are considering it.
Do you sell reprints?
We currently offer republished ‘Old Time Gallery Prints’ on fine art paper and, Special Select handcrafted Colour Enhanced Old Time Gallery Prints on artist quality matte canvas, of 100, 200 year old and older published images in our online galleries. We also have many others not yet listed.
How can I see an image if there is no image online?
If there is no "View Image" button or thumbnail linking to a larger print view for your selection please email us.
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ORDERING
How do I order online?
By clicking on the "Add to Shopping Cart" button.If the item you want does not have a shopping cart button, please use the ‘Contact Us’ page, include the item description, item number, price, along with your credit card number and expiry date. Thank you. What are my options for ordering other than ordering online?
You could use snail mail (the Postal Service). in your letter include the item description, item number, price, along with your credit card number and expiry date or, include a cheque or money order including shipping charges made payable to:
Lawrence LaRocque 91 Geneva Street St Catharines, ON, Canada L2R 4M9
What are your delivery times?
All orders are shipped within 4 days of date of receipt of payment.
Whom do I contact if I have a general question or an order query? If you have general question use the ‘Contact Us’ page, if it’s an order query please be sure to include the transaction number, date, and order delivery information. Thank you.
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SHIPPING
What about shipping and handling fees?
Shipping is listed for unframed ‘Old Time Gallery Prints. The shipping cost for framed prints within the 48 Contiguous United States. is as stated in each, individual framed print size listing. For international shipments if not listed, please use the Contact Us page for that cost.
What is your return policy?
ALL orders are guaranteed. You may return an item within 5 days of receipt, AS LONG as it is sent back in EXACTLY the same condition it was received, and in its original packaging. FIRST, PLEASE use the ‘Contact Us’ page to request a return authorization. Simply reuse the original packaging and ship the print prepaid to:
Authorization ID: (put your Return Authorization number here) Lawrence LaRocque 91 Geneva Street St Catharines, ON, Canada L2R 4M9
Remember to enclose a copy of the ‘Return Authorization’ with your name, your return address, and the PayPal credit card “Transaction ID” number to be properly credited, if you paid by cheque or money order, include full details: source location, date and ID numbers.
Note: refund is for your original purchase price only, not for shipping cost.
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INTERNATIONAL CLIENTS
What are international shipping fees?
International shipments are via Air Mail Postal Service, and that cost will vary from country to country and item to item. Please use the ‘Contact Us’ page to request the cost of specific item(s).
How can I pay you in US funds?
We ship all over the world.Any item may be purchased by international customers who pay via our PayPal credit card service. You MUST have a valid email address to pay by credit card.
If you are paying by cheque (enter “US funds” by the amount figure) by money order your postal service will convert your total when you tell the teller “US fund”.
WE GUARANTEE ALL ‘OLD TIME GALLERY PRINTS’ TO BE AS DESCRIBED! THIS IS A MONEY BACK GUARANTEE.
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Our Guarantee
If for any reason you are not happy with your purchase, it may be returned for refund of your original purchase price only, not for shipping cost. As long as it is in the same condition as you received it in, within 5 days of receipt. Just use the ‘Contact Us’ page to get a return authorization ID number (see: “What is your return policy”? above).
Do you have 100 to 200 year old or older Images and their Stories or Books You’d like to share?
Contact us
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